Terms & conditions
We advise all our website users to read our terms & conditions carefully prior to ordering on our website or viewing information on our website.
We reserve the right to modify these terms from time to time at our sole discretion. Therefore, you should review these pages periodically. When we change the Terms in a material manner, we will show the date created at the bottom of this page. Your continued use of the Site or our service after any such change constitutes your acceptance of the new Terms. If you do not agree to any of these terms or any future version of the Terms, do not use or access (or continue to access) the Site or the service. The terms ‘you’ or ‘user’ refers to the user of the website. The terms ‘we’, ‘us’ or ‘brick sixty’ refers to the owners of the website whose address is 86A Castlehaven Road, London, NW1 8PL.
Brick sixty own the right to all of the photographs, text, design, images and graphics on this website. If you wish to share or reproduce any material shown on this website then you must contact us at least 7 days in advance of publication or posting. Please contact us via the email address email@example.com. Brick sixty will also need to be credited with © brick sixty and a link to our website address alongside any material used.
All of our products are handmade with raw materials, so when ordering please be aware that there may be a variation in product colour from the images shown online. Pictures may not be to scale so please check the product dimensions before placing your order. Due to the nature of a handmade product the weight provided in the description is approximated.
We aim to stay stocked with soap and candles at all times. However, we will offer an alternative delivery date or refund by calling or emailing you if we do not have your selected products available.
We have two options for online payment. The first is via credit card; these orders are processed securely by Wix. Brick sixty does not handle any credit card information provided online. The second option is Paypal which allows you to pay without signing up or sharing card information.
We close from 20th December to 5th January, during this period orders will not be processed but picked up on return. Please contact us prior to January 5th if you wish to cancel an order placed during this period.
We offer free UK delivery for all orders over £25. A flat rate of £3.50 is applied to all other UK orders.
Our estimated delivery time is 5 business days. Packages will be sent via Royal Mail or the most cost-effective courier.
The costs and delivery times above apply to mainland UK only, please contact us for other UK locations.
We offer free delivery for European orders over £150. A rate of £6.95 for order weight up to 250g and £14.95 for order weight over 250g is applied to all other European orders.
Our estimated delivery time is 10 business days; however, we will contact you via phone or email if this timeframe cannot be achieved. Packages will be sent via the most cost-effective courier.
Local duty / custom charges are not included in our delivery costs, these may apply to customers ordering outside of the European Union or from Europe.
At brick sixty we will offer a refund if products are returned in an unopened, undamaged, saleable condition within 10 business days. If a package you have received is damaged please contact us via email.
Our return address is 86A Castlehaven Road, London, NW1 8PL.
[Date created: 06/08/2019]