FREE UK DELIVERY FOR ALL ORDERS OVER £75
Order information
This page contains the information you need to know about ordering with us online. If you have any other questions then please get in touch with us at info@bricksixty.com
Orders:
All of our products are handmade with raw materials, so when ordering please be aware that there may be a variation in product colour from the images shown online. Pictures may not be to scale so please check the product dimensions before placing your order. Due to the nature of a handmade product the weight provided in the description is approximated.
We aim to stay stocked with our products at all times. However, we will offer an alternative delivery date or refund by calling or emailing you if we do not have your selected products available.
We have two options for online payment. The first is via credit card; these orders are processed securely by Wix. Brick Sixty does not handle any credit card information provided online. The second option is Paypal which allows you to pay without signing up or sharing card information.
We close from 20th December to 5th January, during this period orders will not be processed but picked up on return. Please contact us prior to January 5th if you wish to cancel an order placed during this period.
Delivery:
UK
We offer free UK delivery for all orders over £75. A rate of £1.25 to £6.95 is applied to all other UK orders, rate depends on total weight.
Our estimated delivery time is 2-3 business days. Packages will be sent via Royal Mail or the most cost-effective courier.
The costs and delivery times above apply to mainland UK only, please contact us for other UK locations.​
Returns:
At brick sixty we will offer a refund on all products excluding the hallmarked gifts range, as long as products are returned in an unopened, undamaged, saleable condition within 10 business days. If a package you have received is damaged please contact us via email.
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Our return address is: 86A Castlehaven Road, London, NW1 8PL
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For the hallmarked gifts range, we are unable to accept returns and unable to offer an exchange or refund on this product line from the time of purchase, as each brick is made to order by the UK’s most talented craftsmen. For clarity this product line includes the Silver Brick.
Privacy policy:
Please find our privacy policy here.
Terms & conditions:
Please find our full terms & conditions here.